Due to the recent surge in Covid-19 and the pressures on the NHS, we have been asked to stop any NON-ESSENTIAL work immediately. We will keep this under review.
We are asking that you ONLY call us or do an online consultation if you have an URGENT request. If it is a ROUTINE request, we will ask you to contact us when the pressures have reduced. We are still taking all prescription requests as normal. Please do continue to contact us for acute illnesses or urgent matters.
If you already have an appointment booked and it is classed as non-urgent work the practice will contact you and advise that your appointment is postponed until we are able to restart these services again.
Thank you for your support.
Facemask exemptions - information from GPs.Face mask exemptions information
The dispensary is now open for collections between 9-1pm and 2-6pm. Thank you for your patience.
For the latest COVID-19 advice please visit www.nhs.uk/coronavirus
The NHS in England and Public Health England (PHE) are well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to protect patients, our community and NHS staff while ensuring as many services as possible are available to the public.
Steps have been taken to minimise the risk to patients and staff and we are working with individual patients to appropriately manage their care.
If you have symptoms associated with coronavirus including a new continuous cough, a fever, or loss of taste and smell, you are advised to stay at home for 7 days.
Please do not book a GP appointment or attend your GP practice.
If you live with other people, they should stay at home for at least 14 days, to avoid spreading the infection outside the home. After 14 days, anyone you live with who does not have symptoms can return to their normal routine.
But, if anyone in your home gets symptoms, they should stay at home for 7 days from the day their symptoms start. Even if it means they're at home for longer than 14 days. The most up-to-date public guidance is always online at www.nhs.uk/coronavirus
If your symptoms are serious, or get worse, NHS 111 has an online coronavirus service that can tell you if you need further medical help and advise you what to do.
For the latest COVID-19 advice please visit www.nhs.uk/coronavirus
Like the common cold, coronavirus infection usually occurs through close contact with a person with novel coronavirus via cough and sneezes or hand contact.
A person can also catch the virus by touching contaminated surfaces if they do not wash their hands.
Testing of suspected coronavirus cases is carried out in line with strict guidelines.
This means that suspected cases are kept in isolation, away from public areas of GP surgeries, pharmacies and hospitals and returned home also in isolation. Any equipment that come into contact with suspected cases are thoroughly cleaned as appropriate. Specific guidance has also been shared with NHS staff to help safeguard them and others. Patients can be reassured that their safety is a top priority, and are encouraged to attend all appointments as usual.
Everyone is being reminded to follow Public Health England advice to:
- Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
- Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
- Avoid touching your eyes, nose and mouth with unwashed hands.
- Avoid close contact with people who are unwell.
Stay at home for 7 days if you have either: a fever, new continuous cough, or loss of taste and smell. Do not go to a GP surgery, pharmacy or hospital.
UPDATED NOTIFICATION OF PREGNANCY FORMS - Frimley Park Hospital
Frimley Maternity Notification
We welcome Dr Elizabeth Walker to the team. See the attached newsletter for more information.
GP Appointments - Same-day appointments are all triaged first by a GP who will telephone. Routine appointments are book ahead. You can book ahead via reception or online. Please make use of eConsult (on the Home Page) for a 24-48 hour response from a practice GP.
FLEET PCN (Primary Care Network) InformationFleet PCN Handout
The current prescription charge per item is £9.15 (01/04/2020).
27/11/18 Our practice is collaborating with NHS Business Services Authority (NHSBSA) who is providing NHS numbers for those patients that maybe suitable for electronic repeat dispensing prescriptions. The information is obtained from NHS prescriptions submitted to the NHSBSA. A member of our clinical team will contact these patients soon to explain the benefits of this service.
NEW SERVICES NOW STARTED IN YOUR AREA
8-8 working across Fleet locality
Three of the Fleet practices have joined forces to offer extended access to GPs and Nurses until 8pm every weekday evening, and Saturday mornings. You may be offered an appointment at a neighbouring practice, or here in Crondall, as part of the extended surgery openings. With your agreement, they will also be able to access your existing patient notes via the computer system. Currently this service is shared between ourselves, doing a late night on Tuesdays, and Branksomewood Road Surgery and Richmond Surgery on the other evenings and Saturday, so you will have to be able to travel to one of those locations to be seen if needed.
Orthopaedic Specialists in the Practice
A completely new service which started in November 2017. We are delighted to have a new member of staff, from Premier Physio Group and employed through the Fleet Network, specifically seeing patients with Orthopaedic issues. Please tell the receptionist if you have an orthopaedic (bone or muscular) problem, and they will book you in directly so your treatment can begin straight away. This is not a physiotherapist but they can refer you on to physio, outpatients, or for an x-ray or injection if needed.
Fleet Paramedic Service
The Fleet practices now share a home visiting service, with two paramedics able to attend house calls, with the idea being that they can get to you much quicker than one of our GPs can. Your doctor will assess a house call request and if deemed appropriate, they will ask the paramedic to attend. They work collaboratively with the team here and report back after each visit. Feedback so far is excellent.
Neighbourcare - telephone number changed from 1st June 2017 to 07804-979658
The cost of prescription pre-payment certificates (PPCs) has remained the same for a further year, with the price of a three-month PPC at £29.10 and a 12-month PPC at £104. PPCs offer savings for those needing four or more items in three months or more than 12 items in one year.
The Government said: “To ensure that those with the greatest need, including patients with long-term conditions, are protected we have frozen the cost of the prescription prepayment certificates (PPCs) for another year… Taken together, this means prescription charges are expected to rise broadly in line with inflation.”
The surgery staff had a very enjoyable night out at El Castello, on Friday, and we also raised £80 for Comic Relief!
Thank you to everyone who came along and made it a great evening.
Crondall Village Footpaths
As many of us are keen to work off the Christmas excesses we thought it was worth sharing the following link and attached pdf of footpaths around the village.
We hope you find them interesting and would love to hear other suggestions of activities available in and around the village to keep us all fit.
Mark and the team.
Dr Mark Tyrrell
The latest newsletter from HART Health and Wellbeing team - Hart Health & Wellbeing Newsletter
The latest report from CQC on how our surgery performs, against national indictators has just been released and we are delighted to see that our hard work on your behalf translates into good outcomes and results for our patients.
See the attached document here. CQC Intelligent Monitoring report Crondall New Surgery
Earlier this year North East Hampshire and Farnham was chosen as one of a handful of sites nationwide where local clinicians and practitioners will work with communities to create and operate new, joined-up health and care services.
Our Vanguard programme has an overall aim of keeping people “happy, health and living at home” wherever possible. It will see local people supported to improve their own health and wellbeing and when they are ill or needing support, they will receive the best possible care.
The programme will focus on:
- prevention and self-care - helping people to manage their own health condition, empowering them to make choices about their care and ensuring the right services are available to all our communities;
- integrated teams of specialist health and social care professionals - establishing teams of community nurses, occupational therapists, physiotherapists, social workers, a psychiatric nurse and a psychiatrist, a pharmacist, a specialist in care of the elderly, GPs, the voluntary sector, and specialists in palliative care and domiciliary care. These teams will be located in Farnham, Aldershot, Farnborough, Fleet and Yateley;
- enhanced community care services - for people in their own homes, in GP surgeries and local, community hospitals;
- access into and out of specialist inpatient care - in community hospitals (such as in Farnham and Fleet) as well as Frimley Park Hospital.
The Vanguard programme is a partnership between NHS North East Hampshire and Farnham Clinical Commissioning Group, Frimley Health NHS Foundation Trust, Southern Health NHS Foundation Trust, Surrey and Borders Partnership NHS Foundation Trust, Virgin Care, South East Coast Ambulance NHS Foundation Trust, North Hampshire Urgent Care and Hampshire and Surrey County Councils and all GP surgeries of the NE Hampshire and Farnham area.
We are also working with you, the patient, the public and voluntary organisations to help shape, develop and continually improve the way services are provided.
For further information on the North East Hampshire and Farnham Vanguard, visit (http://www.northeasthampshireandfarnhamccg.nhs.uk/vanguard).
Drugs and driving - don't miss this important change in legislation
HTCS A5 leaflet - Web version_(HF000007944658).pdf
EXTRA FUNDS AVAILBLE FOR FUEL POVERTY – RURAL AREAS OF HAMPSHIRE
Thanks to funding from the Hampshire County Council Rural Development fund, Hampshire County Council are pleased to be able to offer, in addition to our current project, extrasupport to tackle fuel poverty in the rural areas of Hampshire. As well as the standard level of support available through Hitting the Cold Spots, HCC recognise that those residents living in the rural areas of Hampshire can face added challenges. 'Hitting the Cold Spots' can help individuals and families throughout the Hampshire County Council area with practical support and detailed advice including visits from skilled Advisors. This can lead to the provision of emergency heating, access to funding for repairs and replacement heating or hot water systems as well as small grants to help cope with winter emergencies. 'Hitting the Cold Spots' will also provide practical support with debt, financial advice and benefits as well as assistance with switching energy providers. Home Safety visits offering carbon monoxide detectors and smoke detectors are also available.
LATEST NEWS - Summary Care Records upload.
We have been issued with the date for our Summary Care Record upload. If you have not actively opted out of this programme, your summary record will be uploaded by the HSCIC to their central records system at the beginning of October 2014. To opt-out, you need to complete an opt-out form. See the link on the Right of this screen called Summary Care Record to obtain an electronic version of this, or there are paper copies in the waiting room. If you wish to opt back IN, having previously opted out, or you have an enquiry about what this means, then please send an email to NEHCCG.CrondallNewSurgery@nhs.net with your details and we will action this by the end of the next working day.
RCGP AWARDS NIGHT
On Friday the 20th June, the GPs and our current and former practice managers, attended the RCGP Wessex Annual Awards ceremony. Dr Adrian Williams, who retired in June, was nominated by us for GP of the year. And we've added our silly photobooth pictures from the event. We had a good time, although we didn't win!
Dr Adrian Williams' nomination by Dr Mark Tyrrell for GP of the year:
Dr Adrian Williams has worked tirelessly and with complete commitment as a GP in our small village practice since 1987 when he took over a small surgery building with a list size of just 800 patients.
Adrian has built up the surgery to its current strong position as a 3 partner practice, in new premises built to a high specification in 2004. His vision and reputation has meant that the list size now stands at nearly 4400.
He is a brilliant GP with a fantastic insight into the minds of his patients and has a dedication many of us could only aspire to. His intuition always gets to the nub of the problem and his communication skills and manner are genuinely second to none.
Adrian is from the old school of General practice and he can still be seen doing regular morning visits on his sick and elderly patients. He works exceptionally hard to meet the needs of all his patients and embraces change with open arms, including advances in technology, whilst always maintaining a calm demeanour.
Adrian’s dry sense of humour brings much cheer to his colleagues and his wise and thoughtful approach to managing patients, colleagues and staff has smoothed many a rough water.
These collective qualities are rare to find and he has taught us all so very much.
Adrian is now looking forward to retiring to spend time with Meg his wife and Heidi their enormous St Bernard. He will be sorely missed by patients and colleagues alike. As a tribute to his commitment and dedication we would like to nominate him for an award in recognition of his wholehearted devotion to General practice over his long and successful career.