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Redlands Lane, Crondall, Farnham, Surrey, GU10 5RFTel: 01252 850292
Repeat prescription requests online - This system changed, as we have been advising, to 'Patient Access' on the 18th January 2016 - this is more secure and accurate. You will need to request a user ID and password if you haven't already done so - collect this from reception. You can download the Patient Access app to your phone from the Apple or android app stores. https://support.patient-access.co.uk/registration/how-do-i-register
Patients on regular, long term medication can have medication on repeat.
On the right hand side slip of the prescription is a list of the medications on repeat. If you are running low please tick the required drug and allow 2 working days for collection. Medicines can only be dispensed to patients living more than one mile from a chemist.
Repeat prescriptions require a review either six monthly or annually. Please book an appointment when requested to do so, shown on your repeat script.
We regret that repeat prescriptions cannot be requested over the telephone.
Please allow 48 hours, excluding weekends and Bank Holidays, for your request to be processed.
Signing up for 'Patient Access' gives you the ability to renew your repeat medication 24/7. Please ask for your personal login details at reception. Photographic ID is required to be shown.
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs). The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
From 1 April 2020, the charges are:
There is further information about prescription exemptions and fees on the NHS website
During surgery & dispensary closing times other chemists in the area may be open and be able to dispense medication.
Conditions for which over the counter items should not routinely be prescribed in primary care: Guidance for CCGs
Published March 2018
Appendix 1 -Conditions for which prescribing should be restricted
Appendix 2–Example products for conditions or over the counter items that could be restricted.
NB the products highlighted below are included for illustration purposes only. This guidance focuses on prescribing restrictions for the conditions identified. Condition/Item
Vitamins and Minerals
Vitamin B compound tablets, Vitamin C effervescent 1g tablets,
Acute Sore Throat
Lozenges or throat sprays
Antiviral cold sore cream
Antimicrobial eye drops and eye ointment.
Coughs and Colds and Nasal Congestion
Cough mixtures or linctus,
Saline nose drops,
Menthol vapour rubs,
Cold and flu capsules or sachets.
Haemorrhoid creams, ointments and suppositories.
Sodium bicarbonate or potassium citrate granules
Loperamide 2mg capsules
Dry Eyes/Sore(tired) eyes
Eye drops for sore tired eyes
Hypromellose 0.3% eye drops
Drops containing sodium bicarbonate, hydrogen peroxide, olive oil or almond oil.
Excessive sweating (mild – moderate hyperhidrosis)
Aluminium chloride sprays, roll-ons, solutions.
Creams or lotions for head lice
Indigestion and Heartburn
Antacid tablets or liquids
Ranitidine 150mg Tablets
OTC proton pump inhibitors e.g. omeprazole 10mg capsules.
Sodium alginate, calcium carbonate or sodium bicarbonate liquids.
Bisacodyl tablets 5mg
Patients should be aware that drugs prescribed by a Private Consultant, when put on NHS prescriptions, add to the NHS's drug budget and costs the taxpayer.