The dispensary is now only allowing collections between 10-12am and 2-4pm - due to the Coronavirus. You will need to wait outside.
Help protect yourself and others from coronavirus. Learn more www.nhs.uk/coronavirus
For patients concerned that they may have coronavirus or may have come into contact with someone who has, the NHS 111 online service has created coronavirus pages that tell patients what they should do based on their particular circumstances. These can be accessed at: https://111.nhs.uk/service/covid-19
Important information for patients about ALL appointments -
As you will be are aware, COVID-19 (Coronavirus) is a new illness that is spreading across the UK. As such,Crondall New Surgery are taking actions to protect our patients, our staff and our community by introducing a telephone triage system for ALL appointments. Our aim is to significantly reduce the footfall through our surgery in order to reduce the risk of spreading the virus, in line with national guidance.
All appointments will initially be on the telephone. If you have a GP appointment booked, please do not come to the surgery – please stay at home and the doctor will call you at the allocated time. The GP will do all they can to help you over the phone – however, should they feel the need to see you face to face for an examination, you will be invited to the surgery for review but you need to wait in your car.
Nursing appointments will be rationalised for necessity. Most routine work is postponed, do not come to the practice please. https://www.nhs.uk/conditions/coronavirus-covid-19/
STAY ALERT - CORONAVIRUS - NATIONAL LOCKDOWN
It is still very important that people stay home unless necessary to go out for specific reasons set out in law. These include:
- for work, where you cannot work from home
- going to shops that are permitted to be open – to get things like food and medicine, and to collect goods ordered online or on the phone
- to exercise or spend time outdoors for recreation
- any medical need, to donate blood, avoid injury or illness, escape risk of harm, or to provide care or to help a vulnerable person
Where parents or someone with parental responsibility do not live in the same household, children under 18 can be moved between their parents’ homes to continue existing arrangements for access and contact.
What to do if you have coronavirus symptoms
Continue to stay at home if you have either:
New continuous cough OR fever OR loss of/ change in smell or taste.
- this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)
Everyone, including health and social care workers, should self-isolate if they develop a new continuous cough or fever or loss of/ change in smell or taste.The individual’s household should also self-isolate for 14 days as per the current guidelines and the individual should stay at home for 7 days, or longer if they still have symptoms other than cough or loss of sense of smell or taste.
To protect others, do not go to places like a GP surgery, pharmacy or hospital. Stay at home.
We thank you for your co-operation and understanding. As you are aware, the situation is evolving daily and we will keep you updated via our website and text messaging service.
You can eConsult with a GP at your own convenience. Fill in an online form to prompt them of your condition. The GP will respond within the next working day,
visit crondallnewsurgery.webgp.com or click in the image below.
Welcome to our friendly, dispensing practice. We are a practice team of five doctors, four practice nurses, a healthcare assistant and our own in-house phlebotomists. We also have a visiting team of community health care professionals including midwives, musculoskeletal practitioners, paramedics who assist with home visits, social prescribers and we also run a monthly clinic for carer support.
All patients are allocated a named General Practitioner. If you wish to find out who yours is please ask at reception, or alternatively you can ask at your next consultation.
Patients can (book ahead GP appointments - suspended) and request their repeat prescriptions online or via the NHS app on your mobile.
For direct GP advice by the next working day, use crondallnewsurgery.webgp.com.
The practice team aims to maintain the highest standards of care for our patients.
We incorporate the traditional values of family medicine whilst embracing modern ideas for the benefit of the patient.
These include services such as our online eConsult service and our text messaging systems for communicating key information to patients.
Today The partnership is currently Dr Mark Tyrrell, Dr Oliver Sweeney, and Dr Elizabeth Walker.
We are situated on the edge of the picturesque and beautiful village of Crondall and look after patients in Crondall, Ewshot, Church Crookham, Fleet and surrounding villages. The surgery is a Dispensing Practice which means that prescriptions can be collected at the surgery and repeat medications can be dispensed on the premises between 8.00am and 6.30pm to eligible patients (living more than 1.6km from any pharmacy).
The practice was originally situated in a room at the rear of Dr Patrick Crawshaw's home in Dippenhall Street. In 1987 Dr Williams took over the practice from Dr Ann Drew, and Crondall New Surgery moved into purpose-built premises in January 2004.
Dr Williams retired in 2014, Dr Stedman in 2017 and Dr Bird in 2019.
(Site updated 20/05/2020)